eQ delivers a seamless chatbot integration for Adient
eQ delivers a seamless chatbot integration for Adient
Highlights
Quick chatbot integration deployed
Code-less last-mile connectivity
Rapid solution deployment
Business Opportunities
Too many tickets submitted for rudimentary issues
Adient wanted to replace all level1 / level2 ticket services with the help of Chatbot
Aim is to reduce customizations on Teamcenter for simple utilities like “enabling accounts”, “changing project members”, etc.
Features
eQube® process initiated by chat-bot
eQube®-BI report definition, filters were exposed as APIs for MI to use
Executing eQube®-BI reports on behalf of the user via eQube®-MI
eQube® Benefits
Seamless integration of MS Team based chat-bot with Teamcenter services
Executing eQube®-BI reports via NLP commands on chat-bot
Code-less last-mile connectivity to systems using COTS eQube® connectors
Rapid eQube® solution deployment (within 3 months) without disrupting business or deploying any component on end-systems
eQube® Products used
eQube®-BI and eQube®-MI
eQube® Connectors used: Teamcenter
API driven integration approach
Contact Information
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